Last updated: 2nd Dec 2025

Cancellation & Returns Policy

We want you to love your Lift Drops. If you change your mind, you may cancel your order within 14 days of receipt for a full refund, provided the product is unopened, unused, and in its original packaging.

• Opened or used products cannot be returned for hygiene and safety reasons.
• To request a cancellation or return, please email our team at [insert email] with your order number.
• Customers are responsible for return shipping costs unless the product is faulty or incorrect.

Refunds will be processed to your original payment method within 7–10 working days of receiving your return

Subscriptions

When you sign up for a subscription, you authorise Lift to automatically bill your chosen payment method at the agreed frequency.

• You can pause, skip, or cancel your subscription at any time via your customer account.
• To avoid being charged for your next order, cancellations must be made at least 48 hours before your next billing date.
• Subscription discounts cannot be combined with other promotions unless explicitly stated.

Promotional Offers

• All promotional offers are limited to one per customer and cannot be combined with other discounts.
• Promotions apply only to eligible products and for the time period specified.
• Discount codes must be entered at checkout and cannot be applied retroactively.
• Unless otherwise stated, promotions are valid for online purchases only.

Product Use Disclaimer

Lift Micelle Drops are formulated as food supplements to support general health and wellbeing.

• They are not intended to diagnose, treat, cure, or prevent any disease.
• Results may vary depending on individual lifestyle, diet, and overall health.
• Always read the label and follow the recommended daily dose.
• If you are pregnant, breastfeeding, taking medication, or have a medical condition, consult your healthcare professional before use.

Shipping Policy

• Orders are processed within 1–2 working days.
• Standard shipping within the UK typically takes 2–4 working days.
• Express delivery options may be available at checkout.
• International delivery times may vary depending on location and customs.

Damaged or Faulty Products

If your Lift Drops arrive damaged or faulty, please contact us within 7 days of receipt with your order number and photos. We’ll arrange a replacement or refund at no additional cost.

General

Lift reserves the right to update or amend these policies at any time. By purchasing from our website, you agree to be bound by the latest version of these terms.